fuckyeahretailrobin:

I work in an average sized supermarket, more specifically in the tiny café/bakery it has. I usually get to be the one to clean the customer restrooms (technically a company is supposed to do it but they only clean up once a day before we open, so during the day we have to do it ourselves) as I’m kind of unfazed by bodily fluids as long as I got gloves on. 
Now, I am used to finding random stuff in there - phones, purses, jackets, sometimes entire handbags, I even found a box full of DVDs in there once. That day topped it all.
I go and clean the restrooms before my lunch break as always; there’s been some commotion going on for a while that day because some guy was running around claiming someone kidnapped his baby, but the café staff didn’t get involved.
Just as I set down my bucket full of cleanser bottles, I hear gurgling. I go investigate and, in the last stall, there is a stroller with a baby in it. Turns out the dude yelling at everyone in reach to call the police went to pee and forgot his frickin child. 
Sometimes I just can’t.

fuckyeahretailrobin:

I work in an average sized supermarket, more specifically in the tiny café/bakery it has. I usually get to be the one to clean the customer restrooms (technically a company is supposed to do it but they only clean up once a day before we open, so during the day we have to do it ourselves) as I’m kind of unfazed by bodily fluids as long as I got gloves on. 

Now, I am used to finding random stuff in there - phones, purses, jackets, sometimes entire handbags, I even found a box full of DVDs in there once. That day topped it all.

I go and clean the restrooms before my lunch break as always; there’s been some commotion going on for a while that day because some guy was running around claiming someone kidnapped his baby, but the café staff didn’t get involved.

Just as I set down my bucket full of cleanser bottles, I hear gurgling. I go investigate and, in the last stall, there is a stroller with a baby in it. Turns out the dude yelling at everyone in reach to call the police went to pee and forgot his frickin child. 

Sometimes I just can’t.

fuckyeahretailrobin:

I hate it when people hand me a shitton of coins and tell me it’s exact change. It doesn’t matter if they’re correct or not, I still have to count it myself because on more than one occasion, customers have short-changed me or given me more than they owed when telling me it was exact. I don’t want to come up short on my register because a customer had a false sense of confidence in their ability to count.

fuckyeahretailrobin:

I hate it when people hand me a shitton of coins and tell me it’s exact change. It doesn’t matter if they’re correct or not, I still have to count it myself because on more than one occasion, customers have short-changed me or given me more than they owed when telling me it was exact. I don’t want to come up short on my register because a customer had a false sense of confidence in their ability to count.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “Customer is mad at you because”Bottom Text: “They don’t know what they are looking for.”]
"I want your foreign movies."
"What type?  I have plenty of foreign ones."
"You know.  The foreign ones.  The better quality ones."
smh…

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Customer is mad at you because”

Bottom Text: “They don’t know what they are looking for.”]

"I want your foreign movies."

"What type?  I have plenty of foreign ones."

"You know.  The foreign ones.  The better quality ones."

smh…

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “CUSTOMER STALKING TWO CASHIERS.”Bottom Text: “STORE DOES NOTHING ABOUT IT.”]

Thankfully, I don’t work at this hell-hole anymore. I wrote a few months ago on ranting robins  this wonderfully illegal story, so the fact that this store is at it again does not have me surprised in the least.
I still talk to two of my former coworkers from here and there is a customer named Matt I think, who is actually STALKING two girls, one 20, one 17. The 20 year old is his main target. Having seen this guy before, I would guess he is in his early 40s, and he is divorced with two kids He attempted to lean over the counter to kiss her. He brought in a ring, got on his knees and ‘proposed’ to her at the register, and told his kids that ‘she is gonna be your new mommy!’ But that just scratches the surface. He waited in the parking lot until she got out of work, and her boyfriend was picking her up. HE FOLLOWED HIS CAR, and he drove to his job, at a firehouse. They saw them and he left. He then applied to work there a few days later.
The 17 year old he waited in the parking lot too, and she went to the park after work, which he got out of his car and started following her. She ran back in the car.
The store manager was told, and multiple AMs. They were told unless they have a restraining order against him they can’t throw him out of the store. Is that even legal?! I think they both have their safety at risk, but this corrupt store cares more about one disgusting guy’s money than the safety of its employees. I’m not surprised though since what they did to me. 

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “CUSTOMER STALKING TWO CASHIERS.”

Bottom Text: “STORE DOES NOTHING ABOUT IT.”]

Thankfully, I don’t work at this hell-hole anymore. I wrote a few months ago on ranting robins this wonderfully illegal story, so the fact that this store is at it again does not have me surprised in the least.

I still talk to two of my former coworkers from here and there is a customer named Matt I think, who is actually STALKING two girls, one 20, one 17. The 20 year old is his main target. Having seen this guy before, I would guess he is in his early 40s, and he is divorced with two kids He attempted to lean over the counter to kiss her. He brought in a ring, got on his knees and ‘proposed’ to her at the register, and told his kids that ‘she is gonna be your new mommy!’ But that just scratches the surface. He waited in the parking lot until she got out of work, and her boyfriend was picking her up. HE FOLLOWED HIS CAR, and he drove to his job, at a firehouse. They saw them and he left. He then applied to work there a few days later.

The 17 year old he waited in the parking lot too, and she went to the park after work, which he got out of his car and started following her. She ran back in the car.

The store manager was told, and multiple AMs. They were told unless they have a restraining order against him they can’t throw him out of the store. Is that even legal?! I think they both have their safety at risk, but this corrupt store cares more about one disgusting guy’s money than the safety of its employees. I’m not surprised though since what they did to me. 

fuckyeahretailrobin:

candidcatharsis:

so at work our store accidently ordered 700 khakis instead of the 70 we were supposed to get. the khakis in these pics i took ain’t even an eighth probably of all the fucking khakis we have stuffed in the back rooms. we have too many god damn khakis. no one should have to witness this layer of khaki hell. this shit ain’t right. this is all kinds of fucked up. there are too many fucking khakis. too many.

Is this the real life

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “Guy tries to blatantly cut in front of three people to be rung out because he “only has one item”.
Bottom Text: “Storms off yelling about a lack of courtesy when he’s refused.”]
And it’s not like he asked the people in line he was cutting in front of for permission, either. Most people are fine letting someone who only has a single item go first, but he just barreled to the front and practically ordered me to ring him out first. wtf?
And something tells me that he wouldn’t appreciate it at all if someone were to do that to him after he’d been waiting patiently in line for 10 minutes. I get that waiting in line sucks, but if you decide to go to the store during it’s peak hours, you should prepare yourself.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Guy tries to blatantly cut in front of three people to be rung out because he “only has one item”.

Bottom Text: “Storms off yelling about a lack of courtesy when he’s refused.”]

And it’s not like he asked the people in line he was cutting in front of for permission, either. Most people are fine letting someone who only has a single item go first, but he just barreled to the front and practically ordered me to ring him out first. wtf?

And something tells me that he wouldn’t appreciate it at all if someone were to do that to him after he’d been waiting patiently in line for 10 minutes. I get that waiting in line sucks, but if you decide to go to the store during it’s peak hours, you should prepare yourself.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “OKAY YOUR TOTAL IS $3.50.”Bottom Text: “*CUSTOMER HANDS YOU A $100* OH SORRY, I DON’T HAVE ANYTHING SMALLER.”]

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “OKAY YOUR TOTAL IS $3.50.”

Bottom Text: “*CUSTOMER HANDS YOU A $100* OH SORRY, I DON’T HAVE ANYTHING SMALLER.”]

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “BUT IT’S SO MUCH CHEAPER AT THIS OTHER STORE.”Bottom Text: “THEN WHY ARE YOU EVEN HERE.”]

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “BUT IT’S SO MUCH CHEAPER AT THIS OTHER STORE.”

Bottom Text: “THEN WHY ARE YOU EVEN HERE.”]

fuckyeahretailrobin:

This always baffles me. I’ve seen this at my previous 2 retail jobs and my current non-retail job that involves customer service.
There’s always someone who has a different complaint every time and always wants to talk to a manager or corporate. Most of the time, they don’t usually get their way or get something out of the complaint. So why do they keep returning? There are other places they can go. 
I’ve seen the manager of my current job tell a constantly complaining client that if they aren’t satisfied with our pricing that there are a lot of other places they can go. She said that she was going to internet search for other places when she got home. She came back two weeks later…
Is there something I don’t understand? Sheesh

fuckyeahretailrobin:

This always baffles me. I’ve seen this at my previous 2 retail jobs and my current non-retail job that involves customer service.

There’s always someone who has a different complaint every time and always wants to talk to a manager or corporate. Most of the time, they don’t usually get their way or get something out of the complaint. So why do they keep returning? There are other places they can go. 

I’ve seen the manager of my current job tell a constantly complaining client that if they aren’t satisfied with our pricing that there are a lot of other places they can go. She said that she was going to internet search for other places when she got home. She came back two weeks later…

Is there something I don’t understand? Sheesh

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “’Oh it doesn’t matter if I don’t have a rewards card.’”Bottom Text: “YES IT DOES.”]
I fucking hate rewards cards. i hate that corporate is a bitch about making people sign up and use this crap. (it’s actually kind of creepy) i hate that my manager is an ass monkey and makes a huge deal about having EVERY. SINGLE. CUSTOMER put their damn phone number in the pin pad so we could track their transactions and so they can have the sale prices. (you don’t get the sale prices if you don’t have a rewards card which causes a lot of problems with bad customers who dont want one)
The store gets graded by district about making people use a rewards card, and signing up for one, so if we don’t have most customers do that (because most just straight up REFUSE TO) then WE’RE the ones who get in trouble for it. 
And I always have people who, when i ask if they have one, say things like “oh it doesn’t matter, i dont need one.” (fuck you) or “yeah i have one but im not worried about using it right now.” (fuck you) or “i dont think it’ll do anything for cigarettes so i don’t wanna use it right now.” (FUCK YOU) 
OR if they say they dont have one, but i see that they have stuff on sale
 i’ll say: “oh would you like one? they’re free and will make the (insert item(s) on sale here) cheaper.”
Customer: “no thanks.”
…..
Customer: “hey! i thought the (item name) was on sale!!”
Me: “yeah, it is, but you’d need a rewards card. you sure you dont want one?”
Customer: “NO NEVER MIND, I DONT WANT IT THEN.”
Then the customer takes off and buys nothing.
Gee, thanks corporate, your dumb ass policies just lost our store a sale and possibly a customer.
I get paid $7.50 an hour for this shit. i just don’t care anymore about store scores. i can’t wait til my new job calls me in to start working.
Also when i’m done with this job, you may have lost me as a customer, too.
Fuck you.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “’Oh it doesn’t matter if I don’t have a rewards card.’”

Bottom Text: “YES IT DOES.”]

I fucking hate rewards cards. i hate that corporate is a bitch about making people sign up and use this crap. (it’s actually kind of creepy) i hate that my manager is an ass monkey and makes a huge deal about having EVERY. SINGLE. CUSTOMER put their damn phone number in the pin pad so we could track their transactions and so they can have the sale prices. (you don’t get the sale prices if you don’t have a rewards card which causes a lot of problems with bad customers who dont want one)

The store gets graded by district about making people use a rewards card, and signing up for one, so if we don’t have most customers do that (because most just straight up REFUSE TO) then WE’RE the ones who get in trouble for it. 

And I always have people who, when i ask if they have one, say things like “oh it doesn’t matter, i dont need one.” (fuck you) or “yeah i have one but im not worried about using it right now.” (fuck you) or “i dont think it’ll do anything for cigarettes so i don’t wanna use it right now.” (FUCK YOU) 

OR if they say they dont have one, but i see that they have stuff on sale

i’ll say: “oh would you like one? they’re free and will make the (insert item(s) on sale here) cheaper.”

Customer: “no thanks.”

…..

Customer: “hey! i thought the (item name) was on sale!!”

Me: “yeah, it is, but you’d need a rewards card. you sure you dont want one?”

Customer: “NO NEVER MIND, I DONT WANT IT THEN.”

Then the customer takes off and buys nothing.

Gee, thanks corporate, your dumb ass policies just lost our store a sale and possibly a customer.

I get paid $7.50 an hour for this shit. i just don’t care anymore about store scores. i can’t wait til my new job calls me in to start working.

Also when i’m done with this job, you may have lost me as a customer, too.

Fuck you.

fuckyeahretailrobin:

Top Text: CAN I HAVE YOUR PHONE NUMBER FOR REWARDS?
Bottom Text: CAN I HAVE YOUR PHONE NUMBER FOR DINNER?
No balding, fat sir who is old enough to be my father, you cannot.

fuckyeahretailrobin:

Top Text: CAN I HAVE YOUR PHONE NUMBER FOR REWARDS?

Bottom Text: CAN I HAVE YOUR PHONE NUMBER FOR DINNER?

No balding, fat sir who is old enough to be my father, you cannot.

fuckyeahretailrobin:

Out of all the rude customers I’ve encountered, this one woman I’m about to tell you about has got to be the rudest. 
When I was on lobby duty (put in charge of sweeping, wiping down tables, taking out garbage, etc.), I usually do a good job at leaving anything that looks like it’s half-eaten on the table for a while in case the customer just walked off for a moment and intends on finishing the rest.
I saw a salad dish with maybe two leaves of lettuce and possibly even one tomato at most left. I noticed it had been sitting there for a while so I assumed that the person was done and just didn’t bother to throw out their garbage (because that happens a lot because people are damn slobs.). After I threw it out, this one cranky woman came back and started yelling at me for throwing away her salad and she wasn’t just mildly annoyed, she was full-on pissed off.
Jesus H. Christ, lady. it was just TWO LEAVES OF LETTUCE! It looked like you were done to me! And f.y.i., if you were really that uptight about your scraps of food being mistaken as trash and being thrown out because I’m trying to keep this fucking restaurant clean, then it probably wasn’t the wisest choice to leave it there on its own. If you really wanted those scraps of food, what was stopping you from eating them before you walked off for fifteen minutes?

fuckyeahretailrobin:

Out of all the rude customers I’ve encountered, this one woman I’m about to tell you about has got to be the rudest. 

When I was on lobby duty (put in charge of sweeping, wiping down tables, taking out garbage, etc.), I usually do a good job at leaving anything that looks like it’s half-eaten on the table for a while in case the customer just walked off for a moment and intends on finishing the rest.

I saw a salad dish with maybe two leaves of lettuce and possibly even one tomato at most left. I noticed it had been sitting there for a while so I assumed that the person was done and just didn’t bother to throw out their garbage (because that happens a lot because people are damn slobs.). After I threw it out, this one cranky woman came back and started yelling at me for throwing away her salad and she wasn’t just mildly annoyed, she was full-on pissed off.

Jesus H. Christ, lady. it was just TWO LEAVES OF LETTUCE! It looked like you were done to me! And f.y.i., if you were really that uptight about your scraps of food being mistaken as trash and being thrown out because I’m trying to keep this fucking restaurant clean, then it probably wasn’t the wisest choice to leave it there on its own. If you really wanted those scraps of food, what was stopping you from eating them before you walked off for fifteen minutes?

fuckyeahretailrobin:

There’s always that one garbage can that fills more quickly than the others because it’s in an area of slightly higher traffic. I can understand why it fills so quickly. I can respect the fact that I need to empty that garbage more frequently than the others. What I don’t understand is why, when people see that it’s obviously full, they decide to put their garbage in anyway. 
A couple days ago, we were understaffed because our labour was being cut so for a while, there was no one to clean the lobby. My manager asked me urgently to quickly take out any garbages that needed emptying and clean anything that needed to be clean and then get back on the register.
Of course, “The Chosen Garbage Can” was OVERFLOWING with garbage. I really don’t understand it. We have 7 other garbage cans in the whole restaurant, four of which are in the lobby. What is going through these people’s heads when they seen an overflowing garbage can and decide, “I think I’ll put my garbage in this one and not the half-empty one just a few yards away.” Seriously, people. You disgust me.

fuckyeahretailrobin:

There’s always that one garbage can that fills more quickly than the others because it’s in an area of slightly higher traffic. I can understand why it fills so quickly. I can respect the fact that I need to empty that garbage more frequently than the others. What I don’t understand is why, when people see that it’s obviously full, they decide to put their garbage in anyway. 

A couple days ago, we were understaffed because our labour was being cut so for a while, there was no one to clean the lobby. My manager asked me urgently to quickly take out any garbages that needed emptying and clean anything that needed to be clean and then get back on the register.

Of course, “The Chosen Garbage Can” was OVERFLOWING with garbage. I really don’t understand it. We have 7 other garbage cans in the whole restaurant, four of which are in the lobby. What is going through these people’s heads when they seen an overflowing garbage can and decide, “I think I’ll put my garbage in this one and not the half-empty one just a few yards away.” Seriously, people. You disgust me.

fuckyeahretailrobin:

Hair-wrap robin here! So, this lady comes up to the counter with a sun hat. A floppy, huge, wide-brimmed sun-hat that has flower printed on it. It is in no way tie dye, nor a baby hat.
Boss tells her the price, and she says this. Boss: “Well, this obviously isn’t a tie dye baby hat.”Customer: “Well, you don’t need to be rude, I don’t appreciate you saying “obviously”, giving me an attitude.”Boss: “…I’m not trying to be rude, but this is obviously not tie dye, or a baby hat.” Just… it was the FURTHEST thing from both being tie die and being a baby hat!

fuckyeahretailrobin:

Hair-wrap robin here! So, this lady comes up to the counter with a sun hat. A floppy, huge, wide-brimmed sun-hat that has flower printed on it. It is in no way tie dye, nor a baby hat.

Boss tells her the price, and she says this. 

Boss: “Well, this obviously isn’t a tie dye baby hat.”

Customer: “Well, you don’t need to be rude, I don’t appreciate you saying “obviously”, giving me an attitude.”

Boss: “…I’m not trying to be rude, but this is obviously not tie dye, or a baby hat.” 

Just… it was the FURTHEST thing from both being tie die and being a baby hat!

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “I CAN GET THESE FOR A LOWER PRICE AT (INSERT LOCATION).”Bottom Text: “GO THE FUCK THERE, THEN”]
I don’t think this even really needs explaining. But a lady came in our store and asked the price of beaded curtains… then threw a fit, saying she could get them at Virginia Beach for half the price ($15). Now, my boss can’t even buy those for $15, and Virginia Beach is 100 miles away… so, yeah, totally, go to Virginia Beach and buy them, just get out of our store! The best part was when she didn’t even leave, but proceded to ask the price of various things just to scoff.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “I CAN GET THESE FOR A LOWER PRICE AT (INSERT LOCATION).”

Bottom Text: “GO THE FUCK THERE, THEN”]

I don’t think this even really needs explaining. But a lady came in our store and asked the price of beaded curtains… then threw a fit, saying she could get them at Virginia Beach for half the price ($15). Now, my boss can’t even buy those for $15, and Virginia Beach is 100 miles away… so, yeah, totally, go to Virginia Beach and buy them, just get out of our store! The best part was when she didn’t even leave, but proceded to ask the price of various things just to scoff.